We are open for face-to-face consultations as well as telehealth under COVID Alert Level 3. Please see HERE for further details.
All staff at Auckland City Physio are fully vaccinated

How we are operating under Alert Level 3


It is important to note we are still offering appointments via Telehealth. This is a great option to get your assessment and rehabilitation under way without delay. We still have the ability to order imaging where required and provide education and comprehensive rehabilitative programs for your injury.

Face to Face appointments

Under Alert Level 3 we are able to offer face to face appointments in the clinic. As directed by the Ministry of Health, there are rules and procedures that will need to be followed:

  • The day before your appointment, you will be sent a link with questions related to COVID-19 screening. Please complete the link and submit back to us for review
  • Prior to entering the clinic, you will be asked COVID-19 screening questions
  • Please scan in with the COVID Tracer App and apply hand sanitiser upon entry to the clinic.
  • You will need to wear a mask for the duration of your appointment. If you are unable to wear a mask, we will offer a Telehealth appointment as an alternative
  • You can still bring a support person with you to your appointment however they will be subject to the same rules while in the clinic. They will also need to complete the COVID screening questions
  • All surfaces are thoroughly cleaned in between patients to maintain both patient and staff safety
  • PLEASE DO NOT attend your face to face appointment if you are feeling unwell

If you have any questions, please feel free to contact the Clinical Director to discuss further matt@aucklandcityphysio.co.nz